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This is not a criticism \u2013 this was my reaction the first time I used the dental practice management software at my new practice.<\/p>\n
When I trained as a dental nurse I spent 18 months working for a large chain of dental practices, and although I worked at two locations 30 miles or so apart, they used the same software; Carestream<\/a> CS <\/span><\/a>R4<\/a> (known widely as Kodak R4). However, shortly after I qualified I was offered a job nearer to home for a smaller organisation with an excellent reputation for staff development.<\/p>\n \u201cGreat,\u201d I thought. \u201cSmaller organisation, bigger practice with wider variety of work. Just what I need to set my career on the right track.\u201d<\/p>\n All seemed good. I liked the building, my new colleagues, journey to work, everything. Until I came to nurse for a new dentist on my own for the first time at the new practice. I think he heard me say; \u201cOh my God! They use Exact<\/a>.\u201d During my interviews and induction training I discussed the software installed at my new surgery. However, it hadn’t dawned on me that Software of Excellence Exact does some things differently to R4. In fact, from a nurses perspective, it does a few things very differently.<\/p>\n Dental surgeries these days depend so much on practice management software that it has become totally embedded in everything nurses and dentists do. These amazing software systems manage appointments and workloads, patient records and even the X-Ray imaging equipment we use everyday. So it was a real shock when I realised I was using a system completely new to me that does some very fundamental tasks differently to the system I had ALWAYS previously used.<\/p>\n I somehow survived my first day. I came home after work, cried a bit, then found some online training courses. I got my dentist and practice manager to show me the things I couldn’t understand from the video. Now I’m perfectly happy using Exact and have to say that both systems are great to use \u2013 though arguably Exact is easier for dentists and R4 better matches the needs of dental nurses.<\/p>\n Today we all rely totally on computers, even in work as complex, skilful and professionalised as dental surgery. The place where that reliance fails is the user interface \u2013 where man (or dental nurse) meets machine (especially a RVG 6100 digital radiography system<\/a> sensor).<\/p>\nPractice management software<\/h4>\n
The point is…<\/h4>\n